Privacy Policy

Last Updated: 2024-11-12

Grayten Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes how we collect, use, disclose, and protect your personal information when you visit our website grayten.com (the “Site”), and interact with our services.

1. Information We Collect

Personal Information: We may collect personal information that you provide directly to us, including but not limited to:

  • Name
  • Email address
  • Shipping address
  • Phone number
  • Payment information (processed securely through a third-party provider)
  • Automatically Collected Information

When you visit our Site, we may automatically collect information about your device and how you interact with our Site, such as:

  • IP address
  • Browser type
  • Device information
  • Browsing activity (e.g., pages visited, links clicked)

We collect this information through cookies and similar tracking technologies. You may disable cookies through your browser settings, but this may impact your experience on our Site.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing our products and services (processing orders, shipping, customer support)
  • Improving our Site and services
  • Communicating with you (promotional offers, updates, support)
  • Personalizing user experience on our Site
  • Ensuring security and fraud prevention

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers who perform functions on our behalf (e.g., payment processors, shipping providers)
  • Legal and regulatory authorities as required by law or to protect our rights, property, or safety
  • Business partners if we are involved in a merger, acquisition, or sale of assets

4. Data Security

We take appropriate measures to protect your personal information. However, please note that no internet transmission is 100% secure, and we cannot guarantee the security of your information.

5. Your Choices and Rights

Access and Correction
You may access and update your personal information by logging into your account or contacting us directly.

Opt-Out
You may unsubscribe from our marketing communications by following the instructions in our emails or by contacting us at info@grayten.com.

Cookie Settings
You may disable cookies in your browser, although this may limit some functionality on our Site.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of each site you visit.

7. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Please review this policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, don’t hesitate to get in touch with us at info@grayten.com